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My payment transaction was rejected. What can I do?

Your payment transaction may be rejected by SBOTOP or the third-party payment service provider. If your payment transaction was rejected, you may wish to try the following steps below.

  1. Check and ensure that there are sufficient funds available in your payment account to complete the transaction.
  2. Check with your card issuer and ensure that your card is allowed to be used for online gaming as there may be restrictions for certain cards.
  3. If a particular card is rejected, you may wish to use an alternative payment method to complete your payment transaction.
  4. Please contact our dedicated SBOTOP Support Team if the problem persists.